Spider Creations works with a hosting provider who provides excellent uptime, quality servers, professional account tools and fanatical support. The infrastructure scales depending on your needs, easily handling large spikes in traffic without the need to make phone calls to beg for more bandwidth or computing power.
Managed Solutions
If Spider Creations is managing your website and hosting, we take the lead to work with our hosting partner so you do not have to. In the rare instance where something is wrong with your website and we are not available, you have immediate access to our contracted support team 24/7/365 by phone, online chat or e-mail.
Managed solutions generally start at about $100 per month depending on your business requirements.
Self-Managed Solutions
If you’re simply hosting on our platform, you can get customer support 24/7/365 by phone, e-mail or online chat, and Spider Creations is available to help you with application implementations or any other questions you may have on an hourly basis.
Self-managed solutions generally start at $25 per month
Frequently Asked Questions
Can I set up my account right now?
No. We schedule a meeting with you to discuss business requirements prior to setting up the account.
Many hosts offer plans as low as $5 per month. Do you offer low-cost plans?
No. This is not what we are set up to do. Our hosting delivery offers a level of support and features designed around the needs of small businesses. In short, you get what you pay for.
What is the difference between Managed and Self-Managed plans?
With a managed plan, Spider Creations takes care of updating application and plug-in versions, security patches, and daily back ups for the site and databases. We also take care of setting up e-mail accounts and provide you with personalized help along the way.
With self-managed plans, you manage your own site directly in your control panel and via FTP.
If you are interested in more information concerning the features of the services we offer, contact us to get started today.
